Patient Care & FAQS

We currently offer telemedicine services! Please call the office for details.

(802) 229-0098

Before Your Patient Visit

Once your appointment is scheduled, we will register you in our Patient Portal. Here, you’ll fill out important details about your current and past medical history and this will be reviewed prior to your first visit.

New Patients: Download our New Patient Form that is a writable PDF, which means it can be downloaded, opened on your computer, and filled out directly for your convenience.

Download New Patient Form

What to Expect on Your First Visit

The first office visit generally consists of taking a comprehensive medical history and a physical exam. The visit generally lasts 60- 90 minutes. Please be sure to leave enough time in your schedule for us to complete this process.

We are in-network with the following insurance companies:

  • BCBS of Vermont

  • Cigna

  • MVP

  • Green Mountain Care and Vermont Medicaid

Cancellation Policy Kindly give us 24-hours notice if you will be unable to make your appointment.

Frequently Asked Questions

We specialize in helping patients with chronic illness.  While we are happy to help in many different capacities with health restoration, we specialize in supporting people with the following concerns:

  • Digestive disorders
  • Autoimmune disease
  • Overweight/obesity
  • Cardiovascular risk reduction

Yes, we are in-network with Blue Cross Blue Shield of Vermont, Cigna, MVP, and Green Mountain Care.

In most cases, a referral is not required.  It’s always a good idea to call ahead to your insurance company to assess whether a referral is required.

We will do a courtesy insurance billing on your behalf for out-of-network plans.  In all out-of-network plans, however, payment for the visit is required on the date of service.

Nutritional supplements are rarely covered by insurance plans as medicine. Some cafeteria plans and HSA plans may be used to cover the costs of the nutritional supplements in some cases.

Not always.  Coverage for labs and diagnostic procedures varies widely with your health insurance plan.  We always alert you when we know that a recommended test is out-of-network and/or may require out-of-pocket expense for you.

Our first visit generally lasts between 60-90 minutes, depending on the complexity of your concerns. We spend time discussing any immediate health concerns, family and personal medical history, as well as discussing lifestyle factors and your personal challenges and health goals in depth. We also do a targeted physical exam to get a baseline evaluation of your health status at the start of our work together.

We always address diet and nutrition, physical activity, and stress reduction as part of our care plans. In addition, a number of options may be recommended including nutritional supplements, botanical medicines, and sometimes prescription medications when they are the best option.

Most prescription medications should be managed by your primary care or other specialty providers. While we do occasionally recommend pharmaceuticals, our key focus is on offering natural medine, nutritional, and lifestyle support.

No. Medication management is typically done through your prescribing doctors. We are always mindful about carefully complementing your current treatment plans and helping to restore your health with naturopathic modalities.

No. We are currently not providing primary patient care at Well-Natured.  We recommend that you maintain an active relationship with a local PCP for medication management and any acute care needs.

Call (802) 229-0098 for an Appointment

Please reach out to us with any questions (but please note, this form is only for general practice related questions and not for personal care questions).